RP2.1-06 Mapping vulnerability to Future Fuels – A Scoping Review

Executive Summary

This project addresses the issue of energy vulnerability and disadvantage within the context of residential energy services. Of concern is the planned shift from hydrocarbon gas to hydrogen and other lower-carbon fuels. At present, the impact of new fuels on vulnerable customers is unknown. New knowledge is therefore needed to support customer engagement, innovation and adoption of future energy services. Industry also requires an understanding of issues impacting the social and political acceptance of new fuels and their associated technologies. By exploring the dynamics of the socio-technical system that characterises domestic gas use, this research will complement the techno-economic model of the FFCRC and contribute to a consumer-centric decision-making framework for future fuels policy, distribution, retail, technology development and research.

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